• How do I get a user name and password?
• How do I know which library serves me?
• What are the eligibility requirements for this service?
• How do I get an application?
• How can I put books on my request list?
• How can I order books by their RC or BR number?
• How do I search for materials?
• How can I tell if the materials listed are available?
• How can I get large print books?
• What's the difference between Word in Title and Exact Title?
• What's in the search results?
• I ordered materials over a week ago, why haven't they arrived?
• I can't find the book I'm looking for, but I think you have it. What should I try next?

Please feel free to contact us with questions at:
sbph@michigan.gov or phone 800-992-9012.